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Do I not understand that the customers violated their own hot pot, which was dumped and washed after, or does the private hot pot go back into a main pot?
It doesn’t say, but the range of dates that are cited by the company makes me think they believed there was some kind of contamination risk. I’m just speculating. Maybe it was just to try to control the optics of the situation.
Golden opportunity to reverse whammy. Anyone who complains gets a bill to cover the flavor surcharge.
that going to trash someone’s social credit score
