Hej,

Tractive is a service to track dogs and cats, via a GPS tag attached to their collar.

I’m more than aware this isn’t a privacy conscious service, but from what research I did it was by far the most “effective” service and easily accessible.

I paid a full year subscription for this service during January. But now two months later they have changed their terms. They do not list what these changes are.

My Questions are:

  1. What’s the best way to find the differences in the old vs. new terms?

  2. I bought the product before these changes were made, does that somehow give me a right to continue using them under the old terms?

  3. Considering I bought this before the changes, and if I don’t agree with new terms, do I have the right to a refund?

Appricate any suggestions!

  • Xanza@lemm.eeEnglish
    17·
    5 days ago
    1. Ask them. They’re required to tell you the changes.
    2. No.
    3. Depends on what the original agreement said. If it says you’re entitled to a refund if they change the terms, then yes. If not (likely) no.