I think more convenient and user friendly is a bit of a stretch.
My wife gets confused by the remote and different profiles. My parents needed me to explain how to use Netflix more than once. Saying going to your PC and finding a torrent is convenient and user friendly isn’t true. But the point that having to search where to stream a particular movie or show isn’t user friendly is also true.
He said it was blown out of proportion, don’t put words in his mouth.
There were literal TV spots on whether or not planes will drop from the sky. The threat was overblown.
Lots of people did tons of work to keep systems online, but even if they all failed the end results wouldn’t have been that bad. Money would be lost, but loss of life due to Y2K would be exceedingly rare.