Feel bad for Abe. I had a same conversation with Garmin; it turns out when you buy lifetime maps it means for the duration we decide to support the product, which can have the lifetime of a mayfly and there is nothing they will do, and nothing you can do except not buy another Garmin product.
When I broke my foot and was in plaster for weeks I was really happy that a friend bought a shower chair for me. I only have a shower, no bath in my apartment. Shower chair plus a cast cover for swimming = happier life. Well, cleaner anyway.